Privacy Policy

Effective Date: 8.10.2026

Connect Physical Therapy and Wellness, Inc. (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Connect Physical Therapy and Wellness, Inc. collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages, we collect:

·       Your phone number

·       Consent to send SMS messages

·       Your email address

·       Your basic contact information

·       Your messaging history

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.

How We Use Your Information

We use your information to:

·       Send you the SMS messages you’ve opted in to receive

·       Provide updates, promotions, or other relevant content based on your preferences

·       To operate our business

·       Send you appointment confirmations and communication regarding your sessions/plan of care.

Disclosures of Your Information

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Health Information

This Privacy Policy addresses information collected in connection with our SMS text messaging program and does not replace our HIPAA Notice of Privacy Practices, which governs your protected health information (PHI). We do not send PHI, such as diagnoses or treatment details, via text message.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message we send you. You may also contact us directly using the information below.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting the word HELP for support to 714-485-9887. You may also contact us directly at connectptwellness@gmail.com or 714-485-9887.

Sale or Sharing of Personal Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.